These pages are intended to provide guidance for the user groups involved in the delivery of services to customers using the NHVR Portal. They outline the system interactions for all tasks handled within the NHVR Portal. All other tasks involved in the day to day operation of the business can be found in the current work instructions.

The articles within this document are written with the assumption that the reader has received appropriate training in the use of the NHVR Portal and have a general understanding of the Network Access day to day operational business rules, procedures, processes and policies.

The screen captures within these pages may differ slightly from the version of the NHVR Portal you are using however the overall layout should remain the same; they have been added to help readers get a general understanding of how to perform functions within the portal.